How does transformation succeed in a company? In our six-part series, we present the five crucial cornerstones and how they interact. Our approach: simple, efficient, successful.

After establishing a clear target picture as a north star, a robust structure as a compass, effective self-organisation and inspiring collaboration, we now turn our attention to the technological implementation. Technology is not an end in itself – but without it, even the best transformation will be ineffective.

Technology that enables real value creation

A successful transformation requires technology that is seamlessly integrated with the corporate strategy and organisation. We follow three key principles:

Clear IT strategy – orientation before technology
Technology begins with a clear strategy: corporate goals are translated into a resilient IT architecture. Only with a clear orientation can sustainably scalable, efficient solutions be created that offer operational added value.

Single source of truth – capture data once, use it everywhere
All relevant data is stored exactly once and managed centrally. This ‘single source of truth’ guarantees consistency, transparency and quick decisions – whether in the ERP system, the digital customer platform or internal collaboration.

Scalable system landscape – corporate IT and business IT in harmony

Successful technology clearly combines two worlds:

• Corporate IT creates a modern, user-friendly working environment, promotes internal collaboration and thus supports employee productivity and satisfaction.
• Business IT digitally maps the value chain end-to-end and ensures optimal customer experiences, clear processes and maximum efficiency in service delivery.

User adoption matters – not systems
Ultimately, what matters is not the implementation of new systems, but if and how they are used. Technology only works when employees really understand it, accept it and actively integrate it into their daily lives. Only then does real added value arise.

Technology is therefore not an isolated factor, but the integrative backbone of every successful transformation.

1 | Target picture that motivates.
2 | Structure that works.
3 | Self-organisation that works.
4 | Collaboration that inspires.
5 | Technology that scales.
6 | Networking five cornerstones for a successful transformation